VICO Care & Wellbeing Logo
Family-Run • Person-Centred Care

About VICO Care & Wellbeing

At VICO Care & Wellbeing, we are a family-run organisation committed to providing high-quality, person-centred care and support for children and young people, alongside adults living with learning disabilities.

We believe everyone deserves to feel safe, valued, listened to, respected and genuinely cared for.

Whether providing a family-style residential home for a young person or supporting an adult to live as independently as possible, our approach is centred around the individual - their story, their strengths, their choices, their relationships and their aspirations.

“We create environments where people can experience stability and belonging, build meaningful relationships, develop confidence and discover opportunities to live fulfilling lives.”

Every person is different. That's why our care and support is never one-size-fits-all. We take the time to understand what matters to each individual and work alongside them to overcome challenges, develop resilience, build independence and achieve meaningful outcomes.

VICO Family-Run Organisation
Our ambition is simple:
To create places where people feel they belong, discover their potential and are empowered to live fulfilling lives.
OUR ORIGINS

Our Story

VICO Care & Wellbeing was founded through the coming together of two families, united by a shared passion and commitment to improving people's lives and making a genuine difference.

With decades of combined experience across health and social care, we shared a vision of creating something different - an organisation where people don't simply receive care and support, but experience stability, belonging, opportunity and genuine relationships.

As a family-run organisation, we understand the importance of trust, compassion and creating environments that feel warm, welcoming and genuinely supportive.

These values shape the way we lead, the culture we create and the relationships we build every day.

We believe that positive, consistent relationships can change lives.

By creating safe, nurturing and empowering environments, we support children, young people and adults to develop confidence, resilience and independence, while ensuring their individuality, choices and aspirations remain at the heart of their support.

Our ambition is simple:
To create places where people feel they belong, discover their potential and are empowered to live fulfilling lives.

Our approach is relationship-led, person-centred and informed by the individual needs and experiences of the people we support.

We work in partnership with families, local authorities, professionals, education providers, healthcare services and other organisations to achieve meaningful outcomes and ensure the people we support receive the right care and support at the right time.

Because for us, exceptional care is about more than meeting standards —

It's about creating environments where people feel safe, respected, valued and empowered to thrive.

GUIDING PRINCIPLES

Our Values

Everything we do is guided by the four values that define VICO.

V
Vision

Creating brighter futures through ambition, hope and opportunity.

We believe in what is possible and encourage every person we support to look forward with confidence, whatever their starting point.

I
Independence

Supporting people to develop confidence, choice, resilience and independence.

We support people to develop the skills, confidence and autonomy they need to make choices, achieve their goals and live as independently as possible.

C
Caring

Building trusted relationships through kindness, compassion and respect.

We take the time to understand the people we support and build relationships based on trust, dignity and genuine care.

O
Opportunities

Creating meaningful experiences that inspire learning, personal growth and positive outcomes.

We believe everyone should have opportunities to learn, explore their interests, try new things, develop their skills and achieve their aspirations.

PERSON-CENTRED APPROACH

Our Commitment

At VICO, every decision starts with the person at the centre.

We ask:
“What matters to this person, and how can we support them to achieve it?”

This principle shapes the decisions we make, the relationships we build and the support we provide.

We are committed to creating safe, nurturing, empowering and aspirational environments where people feel valued, their voices are heard and their individuality is respected.

For Children & Young People

For children and young people, this means providing stable, nurturing homes where they can develop trusting relationships, experience belonging and build the confidence and resilience they need for their future.

For Adults Living with Learning Disabilities

For adults living with learning disabilities, it means providing personalised support that promotes choice, independence, dignity and control, enabling each person to live a fulfilling and meaningful life.

OUR PROMISE

Our Pledge

Our pledge to every person we support

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We will listen to you and take your views seriously.

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We will respect you as an individual, recognising your uniqueness, strengths and aspirations.

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We will treat you with kindness, dignity and respect.

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We will believe in your potential and support you to achieve your goals.

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We will support you through challenges and celebrate your achievements.

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We will encourage you to make choices, try new things and embrace opportunities.

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We will support you to develop confidence, resilience and independence.

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We will always strive to ensure that your voice, your choices and what matters to you remain at the heart of your support.

EXCEPTIONAL CARE

Why VICO?

Because we believe exceptional care starts with exceptional relationships.

Family-run

Two families brought together by a shared passion for care and a commitment to making a genuine difference.

Person-centred

Support built around the individual - their needs, strengths, choices and aspirations.

Relationship-led

We believe consistent, trusting relationships are fundamental to positive outcomes.

Empowering

We support people to develop confidence, independence, resilience and control over their own lives.

Aspirational

We focus not only on what someone needs support with, but on what they can achieve.

Inclusive

We celebrate individuality and believe everyone deserves opportunities to learn, grow, participate and thrive.

OUR PURPOSE

Every Life Deserves A Brighter Future.